Terms of Service

1. Purpose

These terms of service (the “Terms”) govern use of the services offered by Autoproof Digital Ltd, a company registered in England and Wales (the “Company”), via its website at https://histovista.com (the “Site”).

By accessing the Site or any part of it or the services offered on it, you agree to be bound by these Terms in full. If you do not accept any provision of these Terms, you must not use the Site or its services.

2. Definitions

3. Eligibility

The Services are intended for Users who are at least eighteen (18) years old and have the legal capacity to enter into binding agreements. By using the Services, you represent and warrant that you meet these eligibility requirements.

If you are acting on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity under these Terms.

4. Description of the Services

The Company provides online vehicle verification services, including: VIN decoding, VRT calculation, HPI-type checks, Crit'Air badge assistance, vehicle history reports, and non-encumbrance certificates.

Reports are produced from third-party databases and are provided for information only. While we aim for accuracy, the Company cannot guarantee that all information is complete, up to date, or error-free.

The Services do not constitute legal, financial, or professional advice. You should consult an independent professional before making decisions based on the information provided.

5. Account creation and security

Access to certain Services requires creating a User account. You are responsible for maintaining the confidentiality of your credentials and for all activity carried out under your Account.

You must provide accurate, complete and up-to-date information when registering. The Company reserves the right to suspend or delete any Account with inaccurate information or that violates these Terms.

You agree to notify the Company without delay of any unauthorized use of your Account or any other security breach. The Company shall not be liable for losses resulting from unauthorized use of your Account.

6. Pricing, payment, and subscription

Prices are shown on the Site and include all applicable taxes unless otherwise stated. Payment is due at the time of order and is processed through our secure third-party payment provider.

For each order, Users benefit from a trial rate for two (2) days. After the trial period, the subscription automatically converts to a recurring monthly plan unless cancelled beforehand. This monthly subscription renews automatically and may be cancelled at any time.

Cancellation may be done via the dedicated cancellation page on the Site, by contacting customer service by email, or from the User's personal dashboard.

The Company may change its prices at any time. Price changes do not apply to subscriptions or orders already confirmed before the effective date of such changes. Users will be informed of any price change at least thirty (30) days in advance.

All payments are non-refundable unless expressly provided in these Terms or required by applicable law.

7. Right of withdrawal

Under consumer protection law, you have the right to withdraw within fourteen (14) days of the transaction, provided the service has not yet been fully performed.

However, under applicable regulations, the right of withdrawal is automatically extinguished once the service has been performed after payment. This applies to all documents made available online, deemed fully performed upon delivery.

8. Acceptable use

You agree to use the Services only for lawful purposes and in accordance with these Terms. In particular, you must not use the Services to:

• (a) violate any applicable local, national, or international law or regulation;
• (b) transmit any defamatory, offensive, or unlawful content;
• (c) attempt to gain unauthorized access to any part of the Services, other accounts, or computer systems;
• (d) impair the integrity or performance of the Services.

The Company reserves the right to investigate and take appropriate legal action against anyone who, in its sole discretion, violates this provision.

9. Availability and interruptions

The Company endeavours to keep the Site and Services available twenty-four hours a day, seven days a week. It does not however guarantee uninterrupted access or that there will be no errors.

The Services may be temporarily unavailable due to scheduled or unscheduled maintenance, system updates, or circumstances beyond the Company's reasonable control. The Company shall not be liable for any loss or inconvenience resulting from such unavailability.

10. Limitation of liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to use of its Services, including without limitation loss of profits, data, goodwill, or business opportunities.

The Company's total aggregate liability under these Terms or arising from use of the Services shall not exceed the total amount paid by the User for the service giving rise to the dispute in the twelve (12) months preceding the events.

The Company is not responsible for the accuracy, completeness, or reliability of data provided by third-party sources used to generate reports. Users acknowledge that vehicle history data may be incomplete or inaccurate.

11. Warranties and disclaimers

The Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

The Company does not warrant that the Services will meet your specific requirements, that results will be accurate or reliable, or that any errors in the Services will be corrected.

12. Indemnity

You agree to indemnify, defend, and hold harmless the Company, its officers, employees, agents, and affiliates from any claim, liability, damage, loss, cost, and expense (including reasonable attorneys' fees) arising from or related to: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of any third party's rights.

13. Intellectual property

All content on the Site, including text, graphics, logos, icons, images, audio clips, software, and data compilations, is the exclusive property of Autoproof Digital Ltd or its licensors and is protected by copyright, trademark, and other intellectual property rights.

You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the Services for personal, non-commercial purposes. Any reproduction, distribution, modification, or creation of derivative works without the Company's prior written consent is strictly prohibited.

14. Personal data and privacy

The collection, processing, and storage of your personal data is governed by our Privacy Policy , available on our Site. By using our Services, you acknowledge that you have read, understood, and accepted the practices described in the privacy policy.

The Company processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

15. Cookies

The Site uses cookies and similar technologies to improve the user experience, analyze traffic, and personalize content. By continuing to browse, you consent to the use of cookies in accordance with our cookie policy.

16. Third-party links

The Site may contain links to third-party sites or services not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of such third-party sites or services.

You acknowledge and agree that the Company shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by use of any third-party content, goods, or services.

17. Force majeure

The Company shall not be liable for failure or delay in performing any obligation under these Terms where such failure or delay results from events beyond its reasonable control, including natural disasters, government acts, war, terrorism, epidemics, power failures, telecommunications failures, or cyberattacks.

18. Termination

The Company may terminate or suspend access to its Services without notice or liability for any User who violates these Terms or engages in fraudulent, abusive, or illegal activity.

Upon termination, your right to use the Services ceases immediately. Provisions of these Terms which by their nature should survive termination shall remain in effect, including intellectual property, warranty disclaimers, indemnity, and limitation of liability.

19. Changes to the Terms

The Company may modify or replace these Terms at any time at its sole discretion. Material changes will be brought to Users' attention by email or by a notice on the Site at least thirty (30) days before the new terms take effect.

Continued use of the Services after any change constitutes acceptance of the revised Terms.

If you do not accept the modified Terms, you must stop using the Services.

20. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable by a competent court, it will be modified to the minimum extent necessary to make it valid, legal, and enforceable; otherwise the provision will be deemed removed. The invalidity or unenforceability of one provision does not affect the validity or enforceability of the remaining provisions.

21. Entire agreement

These Terms, together with the privacy policy and any other legal notice published by the Company on the Site, constitute the entire agreement between you and the Company regarding use of the Services and supersede all prior agreements, communications, or proposals, whether written or oral.

22. Governing law and jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from or relating to these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in these Terms affects any mandatory statutory rights you may have as a consumer under applicable consumer protection laws.

23. Contact

For any question, complaint, or request relating to these terms of service, you may contact us by email at contact@histovista.com.

Complaints will be acknowledged within five (5) business days and the Company will endeavour to resolve any dispute within thirty (30) calendar days.